Privacy Policy

Effective Date: October 1, 2025

KCC Health Care, including its affiliates, related entities, and representatives (“KCC Health Care,” “Karelia Health Care,” “we,” “our,” or “us”), is committed to protecting the privacy, confidentiality, and integrity of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you interact with our website, contact forms, educational content, services, and related communications (collectively, the “Services”).

1. Scope

This Privacy Policy applies to personal information collected:

Through our website, including all pages that link to this Privacy Policy (the “Website”);
Through contact forms, appointment or inquiry requests, phone calls, emails, and other direct communications;
In connection with our educational offerings, courses, materials, library resources, and related submissions;
In connection with services we provide, including behavioral, educational, therapeutic, and consulting-related services;
From individuals who apply for employment or independent contractor opportunities with us.

2. Information We Collect

We may collect the following categories of information:

Information You Provide Directly

Information you voluntarily provide to us may include:

Name
Email address
Phone number
Mailing address
Organization name
Job title
Information submitted through forms
Payment or billing information, if applicable
Messages, inquiries, feedback, or other communications
Information relevant to service requests, educational programs, or consultations

Information Collected Automatically

When you use our Website, we may automatically collect certain information, such as:

IP address
Browser type
Device type
Operating system
Referring URLs
Pages visited
Time spent on pages
General geographic location
Cookies and similar tracking data

Information from Third Parties

We may receive information from:

Website analytics providers
Marketing or communications platforms
Event, course, or registration partners
Social media or advertising partners
Referral sources or service providers acting on our behalf

3. How We Use Information

We may use personal information to:

Operate, maintain, and improve our Website and Services;
Respond to inquiries, requests, and communications;
Schedule, manage, and deliver services, consultations, courses, or educational materials;
Send confirmations, updates, administrative notices, or service-related communications;
Personalize user experience and improve website functionality;
Conduct analytics, internal reporting, research, and service improvement;
Send newsletters, marketing communications, or educational content consistent with your preferences and applicable law;
Protect the security, integrity, and availability of our systems and data;
Detect, investigate, or prevent fraud, misuse, security incidents, or unauthorized activity;
Comply with legal, regulatory, contractual, or professional obligations;
Enforce our terms, rights, and other applicable agreements.

4. Cookies and Tracking Technologies

Our Website may use cookies, pixels, analytics tools, and similar technologies to improve performance, understand user behavior, and support communications or marketing efforts.

These technologies may help us:

Remember user preferences;
Measure website traffic and usage patterns;
Improve content, navigation, and user experience;
Understand the effectiveness of communications and campaigns.

You may control cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

5. How We Share Information

We do not sell or rent personal information. We may share personal information only in limited circumstances, including:

With employees, contractors, consultants, and authorized representatives who need the information to perform services on our behalf;
With service providers that support website hosting, analytics, payment processing, communications, scheduling, recordkeeping, or security;
With affiliated entities or business partners for legitimate operational purposes consistent with this Privacy Policy;
When required by law, subpoena, court order, regulatory request, or other legal process;
To protect our rights, property, safety, systems, clients, or others;
In connection with a business transfer, merger, acquisition, reorganization, financing, or sale of assets;
With your consent or at your direction.

6. Healthcare and Sensitive Information

Because our organization operates in healthcare, education, and therapeutic contexts, some information you provide may be sensitive.

Please do not submit medical records, diagnosis details, treatment details, protected health information (“PHI”), insurance information, or other sensitive confidential information through general website forms unless we expressly request it through a secure and appropriate channel.

If we collect or receive PHI in connection with healthcare services, we handle that information in accordance with applicable law, including HIPAA, where required.

This Website Privacy Policy applies primarily to information collected online through the Website and general communications. It does not replace any separate Notice of Privacy Practices or other patient privacy documentation that may apply to healthcare services.

7. Legal Bases for Processing (EEA/UK Visitors)

If you are located in the European Economic Area or the United Kingdom, we may process your personal information where:

You have given consent;
Processing is necessary to perform a contract or take steps at your request before entering into a contract;
Processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms;
Processing is necessary to comply with legal obligations.

8. International Data Transfers

We may store or process information in the United States or in other jurisdictions where our service providers operate. Where required by applicable law, we implement appropriate safeguards for international transfers of personal data, which may include contractual protections and other recognized legal mechanisms.

9. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures may include access controls, encryption where appropriate, monitoring, secure hosting practices, and incident response procedures.

No website, platform, or electronic transmission is completely secure. As a result, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Provide requested services;
Maintain appropriate records;
Comply with legal, tax, regulatory, insurance, or professional obligations;
Resolve disputes and enforce agreements.

When information is no longer needed, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.

11. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

Request access to your personal information;
Request correction of inaccurate or incomplete information;
Request deletion of personal information;
Object to or restrict certain processing;
Withdraw consent where processing is based on consent;
Request data portability, where applicable;
Opt out of marketing or promotional communications.

You may opt out of marketing emails at any time by using the unsubscribe link in the message or by contacting us directly.

To exercise privacy rights, contact us using the information in the “Contact Us” section below.

12. Do Not Track

Some web browsers may transmit “Do Not Track” signals. Because there is no universally accepted standard for responding to such signals, our Website may not currently respond to them in a uniform way. We may continue to monitor legal and technical developments regarding Do Not Track standards.

13. Third-Party Links and Services

Our Website may contain links to third-party websites, tools, or resources. We are not responsible for the privacy, security, or content practices of third parties. Your use of third-party websites is at your own risk and subject to their own terms and privacy policies.

14. Children’s Privacy

Our Website and Services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children through the Website without appropriate legal authorization. If you believe a child has provided personal information through our Website, contact us and we will take appropriate steps to review and delete the information, where required.

15. U.S. State Privacy Rights

Depending on your state of residence, including states with applicable consumer privacy laws, you may have additional rights regarding your personal information, such as the right to know, access, correct, delete, or limit certain uses of personal data.

To submit a privacy request, please contact us using the information below.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes may be communicated through the Website or other appropriate means. Your continued use of the Website or Services after changes are posted indicates your acceptance of the updated Privacy Policy.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

KCC Health Care / Karelia Health Care
Website: https://kareliahealthcare.com
Email: info@kareliahealthcare.com
Phone: (727) 739-6637
Mailing Address: 5273 56th Terrace N, St. Petersburg, FL 33709